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ARCHΣTYPE-X — Return & Refund Policy

Last updated: 08/23/2026

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At ARCHΣTYPE-X, every piece is intentionally created and printed on demand specifically for you.

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We do not mass-produce or hold inventory. When you place an order, you initiate a creation process—not a warehouse pull.

 

Because of this model, our return policy is intentionally limited. It is designed to protect the collective's sustainability while remaining fair and transparent.

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Made-to-Order & Final Sale Items

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All ARCHΣTYPE-X garments are made to order through a trusted third-party production partner.

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For this reason, we do not accept returns or exchanges due to:

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  • Incorrect size selection

  • Color or style preference

  • Buyer’s remorse

  • Changes in personal taste after delivery

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Color Disclaimer

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Colors may vary slightly from what appears on your screen due to differences in monitors, device settings, lighting conditions, and the nature of the printing process. These variations are normal and do not constitute defects.

 

Customer Support & Communication

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We encourage you to contact us with any questions before placing an order so that you can make an informed purchase.

 

You may also contact us after receiving your order if you have concerns regarding production quality or order fulfillment. All claims are subject to the policies outlined below.

 

Final Sale & Refunds

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Due to the made-to-order nature of our products, all sales are final. We do not offer refunds except for confirmed manufacturing defects, misprints, or shipping damage, as described below.

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Once production begins, an order cannot be altered, canceled, returned, or refunded.

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Manufacturing Errors, Defects & Damaged Items

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If your order arrives with a manufacturing defect or misprint, or is damaged during shipping, please contact us so we can review the issue.

To submit a claim, email: mars8suarez@gmail.com

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Include:

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  • Your order number

  • A brief description of the issue

  • Clear photographs showing the problem

 

What Happens Next

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We are a small, independently operated business. Every claim receives a direct and deliberate review. Please allow up to five business days for our response.

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If we need additional information, photographs, or assistance from our production partner, we will contact you with an update.

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After reviewing your claim, you may be eligible for:

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  • A replacement at no additional cost; or

  • A refund for the defective or damaged product, including applicable shipping charges, if our production partner confirms that the issue was its responsibility.

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You typically will not be required to return an item affected by a confirmed production-quality issue. However, ARCHΣTYPE-X or its production partner may require a return or request additional information as part of the review.

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Refunds are available only when a manufacturing defect, misprint, or shipping-related damage is confirmed to be our production partner’s responsibility.

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