ARCHΣTYPE-X — Return & Refund Policy

Last updated: November 6, 2026

At ARCHΣTYPE-X, every piece is intentionally created and printed on demand specifically for you.

We do not mass-produce or hold inventory. When you place an order, you initiate a creation process—not a warehouse pull.

Because of this model, our return policy is intentionally limited. It is designed to protect the collective’s sustainability while remaining fair and transparent.

Made-to-Order & Final Sale Items

All ARCHΣTYPE-X garments are made to order through a trusted third-party production partner.

For this reason, we do not accept returns, exchanges, or refunds due to:

Incorrect size selection.
Color or style preference.
Buyer’s remorse.
Changes in personal taste after delivery.

Color Disclaimer

Colors may vary slightly from what appears on your screen due to differences in monitors, device settings, lighting conditions, and the nature of the printing process.

Minor variations caused by these factors are normal and do not, by themselves, constitute defects. An incorrect product or misprint may still be submitted for review.

Customer Support & Communication

We encourage you to contact us with any questions before placing an order so that you can make an informed purchase.

You may also contact us after receiving your order if you have concerns regarding production quality or order fulfillment. All claims are subject to the conditions outlined below.

Final Sale & Refunds

Due to the made-to-order nature of our products, all sales are final, except for approved claims, confirmed cancellations, or remedies required by law.

If you need to request a change or cancellation, contact us immediately. Requests are not guaranteed and require our confirmation.

Once production begins, we cannot accept changes or cancellations for size, color, style, or other personal preferences. This does not affect eligible claims described below.

Manufacturing Errors, Defects & Delivery Issues

If your order arrives with a manufacturing defect, misprint, shipping damage, an incorrect item, or a missing item, please contact us so we can review the issue.

Please also contact us if your package appears to have been lost in transit.

To submit a claim, email signal@archetype-x.com

Include:

Your order number.
A brief description of the issue.
Clear photographs showing the problem, where applicable.

Our production partner must receive claims within:

30 calendar days after delivery for item-related issues.
30 calendar days after the estimated delivery date for packages lost in transit.

Please contact us as soon as possible so we can submit your claim before the deadline.

What Happens Next

We are a small, independently operated business. Every claim receives a direct and deliberate review. Please allow up to five to seven business days for our initial response. Final resolution may take longer.

If we need additional information, photographs, or assistance from our production partner, we will contact you with an update.

Except where required by law, refunds or replacements are available only after our production partner reviews and approves the claim.

For an approved claim, we will confirm whether the resolution is:

A replacement of the affected item at no additional cost; or
A refund of the amount paid for the affected item, including applicable taxes and any eligible shipping charges.

Approved refunds are issued to the original payment method where available.

You typically will not be required to return an item affected by a confirmed production-quality issue. Please do not return an item unless we provide instructions.

Your Consumer Rights

Nothing in this policy limits consumer rights or remedies required by applicable law.